Privacy policy

At Fur-You, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with us online or offline.

1. Information We Collect

We collect personal information you provide to us, such as your name, email address, shipping details, and payment information when you make a purchase, sign up for our newsletter, or contact us. We may also collect non-personal data, such as browsing behavior, to improve our website experience.

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders.

• Provide customer support and respond to inquiries.

• Send you updates, promotions, and newsletters (you can opt out anytime).

• Improve our website and tailor our offerings.

• Comply with legal obligations.

3. Data Protection & Security

We take data security seriously and implement measures to protect your information. Your details are stored securely, and payment transactions are encrypted. However, no online transmission is 100% secure, so we encourage you to take precautions when sharing personal details online.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data with trusted third parties who assist with order fulfilment, payment processing, and marketing. These partners are required to protect your data and use it solely for the agreed-upon purpose.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can modify your browser settings to decline cookies, though this may affect website functionality.

6. Your Rights

You have the right to access, update, or delete your personal information. If you wish to manage your data or opt out of marketing communications, please contact us at hi@fur-you.com.au.

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and we encourage you to review them regularly.

If you have any questions or concerns, please reach out to us at hi@fur-you.com.au. We appreciate your trust in Fur-You and are committed to keeping your information safe.